Shipping Methods

All orders are shipped from Costo Concept Store, Yrjönkatu 34, 00100 Helsinki, Finland.

Domestic orders are shipped with Posti Group Corporation with tracking number.

International orders are shipped with UPS with tracking number.


Delivery times and costs:


Finland: Delivery within 3 - 7 Working days from day of payment. - Free Delivery

Inside Europe: Delivery within 4 - 8 Working days from day of payment. - 20e

Outside Europe: Delivery within 7 - 21 Working days from day of payment. - 25e



Costo webstore has the right to cancel the order, if it is suspicions arise, that the concerned credit
card is not valid or might be stolen. In this case customer will be contacted and informed by
email. If there will occur a problem with your order or shipment we will contact you as soon as possible.


Methods of payment


Online payments are made by using the website of Paytrail Oy (former Suomen Verkkomaksut Oy)

Payments by Visa, Visa Electron or MasterCard

If you would like to pay by Visa, Visa Electron or MasterCard, Costo Oy will act solely as the marketer of the respective products and services and will provide the products to the buyer. All complaints and claims for compensation will be handled by Paytrail Oy.

With regard to payments made by Visa, Visa Electron or MasterCard, Paytrail Oy acts as the merchant of the product and the trade transaction takes place between the customer and Paytrail Oy. The seller is liable to meet all the responsibilities related to the trade. Paytrail Oy is also the recipient of the payment.

Paytrail Oy
Business ID: FI21228397
Ohjelmakaari 10
Phone: +358 207 181830

Online banks

Paytrail Oy (FI21228397) provides the financial and payment service for online payment in co-operation with Finnish banks (Osuuspankki, Nordea, Sampo Pankki, Aktia/Säästöpankki/Paikallisosuuspankit/Nooa, Handelsbanken, Tapiola, Ålandsbanken, S-Pankki. )  and credit institutions. Paytrail Oy buys the payment and disburses it to the seller. For the customer the service functions like a conventional online payment.



For PayPal payment method, you must have personal PayPal account from which the transfer is done.
Read more about Paypal here

Gift Card

How to use Gift Card as payment method.

1. Select any product from our webstore and press "ADD TO CART"
2. You are automatically re-directed to shopping cart.
3. In shopping cart enter your code to coupon / gift card section and press "APPLY COUPON"
4. Go to checkout and place order.

Please note: 

If gift card value exceeds or has same value as purchased item no payment information is required.
If gift card value is lower than purchased item you can use gift card as discount code and pay the remaining amount using online banks / credit cards.



Part payments and invoice are available with Klarna.
Read more about Klarna terms here


Prices & Tax


All prices at Costo webstore are VAT included (Value Added Tax 24%). Customers outside Finland is responsible for the import customs clearance and payment of customs duties and taxes in their homeland.

We reserve the right to change prices at any time without prior notice.

Price errors

We reserve our right to cancel or adjust any order with price errors.

Checkout codes, campaigns and offers

We do not have the possibility to activate any checkout codes after an order is completed. The checkout code must be activated in the checkout stage, before the purchase is completed in order to be valid.



If you ask a question about your order, please always remember to include your order number.

Costo Oy

Yrjönkatu 34
00100 Helsinki
Business ID: FI2060874-2